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Responsibilities:
- Oversee Clover's Telesales program, including accountability for sales and retention goals, managing external partners, and staffing projections.
- Lead reporting dashboards, technology improvements, and contract negotiations with Telesales vendors.
- Perform silent monitoring, ensure telephony configuration, and develop processes for lead funnel management.
Qualifications:
- 5+ years of experience with Medicare Advantage or Health Insurance.
- 3+ years of experience managing a telesales team or vendor.
- High level of relationship management experience and belief in using technology to track sales funnel.
Benefits:
- Financial: Competitive base salary, equity, performance bonus, 401k matching.
- Physical: Comprehensive medical, dental, and vision coverage.
- Mental: No-Meeting Fridays, monthly company holidays, mental health resources, flexible time-off.
Clover Health
Clover Health provides high-quality, affordable healthcare plans for seniors, leveraging data and technology through the Clover Assistant. The company is a mission-driven, remote-first organization with a diverse team passionate about improving healthcare.