Understand, reproduce and resolve complicated technical issues that our customers have raised.
Own each customer question from initial creation to resolution.
Manage support tickets to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.

You Are Ideal For This Role If You Have:

Excellent written and verbal communication skills.
A deep understanding of developer workflows and build systems.
A genuine interest and passion for helping solve problems, with a high degree of empathy for the customer experience.

Compensation:

The estimated starting annual salary range for this position is £66,800 - £83,500 .
The actual base salary will be determined based on a number of factors, which may include job-related skills, relevant experience, qualifications, location, internal equity, and market data.

Semgrep

Semgrep empowers invention without friction by providing code security for builders. They are backed by Menlo Ventures, Felicis Ventures, Lightspeed Venture Partners, Redpoint Ventures, and Sequoia Capital and recognized by Gartner in Application Security Testing.

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