New Account Manager, Commercial

This Commercial Account Manager role at Upwork involves managing a portfolio of mid-market clients, ensuring proactive engagement and long-term satisfaction. Responsibilities include partnering with cross-functional teams to create tailored solutions, identifying growth opportunities, and conducting account planning. Addressing client concerns with urgency and maintaining accurate account records are also key. The role requires 2+ years of experience in account management or a related field, strong communication skills, and a collaborative mindset. Upwork offers comprehensive benefits, unlimited PTO and prioritizes personal and professional growth.