CRM & Communications Coordinator

Key Responsibilities:

• Own and manage the Mailchimp database across multiple brands, including contact imports, list hygiene, unsubscribes, bounces, and data accuracy.
• Build and maintain detailed audience segments based on contact type, brand, geography, and lifecycle stage.
• Plan, deploy, schedule, and monitor high-volume email communications while maintaining strong deliverability and sender reputation.

Requirements:

• Experience working within a mature CRM environment, ideally in technology, e-commerce, or fintech.
• Hands-on experience with CRM and email marketing platforms such as Mailchimp, HubSpot, or Klaviyo.
• Strong understanding of effective email copywriting and ability to review and refine content.

Benefits:

• Remote-first working environment with a high-trust culture.
• Opportunity to take ownership of CRM operations across a growing multi-brand portfolio.
• Exposure to automation and AI tools to transform communications workflows.