Senior Manager, Customer Engineering

Role Overview:

• Lead and develop the India Customer Engineering team across enterprise and strategic accounts.
• Own regional technical strategy for discovery, demos, architecture design, PoCs, onboarding support, QBRs, renewal support, and expansion plays.
• Keep workloads balanced, support onboarding of new team members, and ensure the team is set up for success.

Qualifications:

• Demonstrated experience in customer-facing technical roles such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
• Demonstrated people leadership experience, including second-line leadership, hiring, coaching, and performance management.
• Strong technical breadth across security, networking, cloud infrastructure, enterprise architecture, and developer platforms.

What Makes Cloudflare Special:

• We're a highly ambitious, large-scale technology company with a soul, committed to protecting the free and open Internet through initiatives like Project Galileo and the Athenian Project.
• We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver.
• Cloudflare is proud to be an equal opportunity employer, committed to diversity and inclusiveness in all aspects of employment.