Technical Program Manager

About the role:

• As Sardine grows with enterprise clients, our delivery process needs to meet the program management rigor that clients expect.
• You'll own the integration project plan on complex, multi-stakeholder enterprise engagements, including milestone deliverables, dependencies, and implementation timeline.

What you'll be doing:

• Own the integration project plan for enterprise engagements, including milestone deliverables, dependencies, and implementation timeline.
• Be the client's trusted point of contact throughout the integration, communicating regularly and proactively.
• Track client-specific product feature requests from intake through resolution, so tickets don't get lost without visibility.

What you'll need:

• 7+ years of technical program or project management experience, including time spent managing implementations for large enterprise clients.
• Experience in fintech, payments, fraud, risk, or compliance, ideally at a B2B SaaS company selling into enterprise clients.
• Excellent written and verbal communication skills, with the ability to translate technical status into language clients trust.