Director, Business Operations Support Enablement

Key Responsibilities:

• Lead execution of process and technology improvement initiatives across healthcare operations and customer programs.
• Drive operational excellence across a portfolio of client accounts by improving performance, efficiency, quality, and scalability.
• Manage end-to-end program delivery, including planning, resource coordination, risk management, and executive communications.

Requirements:

• 8+ years of experience in operational excellence, process improvement, or operational leadership roles.
• Deep understanding of healthcare operations, including enrollment, claims processing, and contact center environments.
• Strong program management skills with experience managing timelines, resources, risks, and business outcomes.

Why Join Us:

• Opportunity to lead high-impact operational transformation initiatives within the healthcare technology sector.
• Collaboration with cross-functional teams and executive stakeholders.
• Professional growth opportunities through leadership development and strategic project ownership.