Senior Support Engineer - US

Jobgether 🤖🤝🌍

Remote regions

US

Salary range

$130,000–$150,000/year

Benefits

Job Description

Responsibilities:

  • Investigate and resolve support cases related to SaaS platforms.
  • Reproduce and troubleshoot customer problems using Linux, Docker, and Kubernetes.
  • Analyze logs and system behavior to identify root causes.

Requirements:

  • Manage Linux-based systems in production environments.
  • Proficiency with Kubernetes, Docker, Terraform, and shell scripting.
  • Knowledge of IAM concepts, authentication protocols, and API interactions.

Nice to have:

  • Experience with SaaS or security-focused platforms, Zero Trust Architecture, PKI/KMS/CMS, PAM, HSM, DevOps automation tools (CI/CD, Terraform, Ansible), and scripting in Python or Bash.

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

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