Software Support Analyst
Benefits
Unlimited PTO
What You’ll Do:
- Provide timely and professional support through various channels.
- Troubleshoot product, account, and workflow issues.
- Document customer interactions and resolutions.
Who You Are:
- Experience in customer support or a related field.
- Strong written and verbal communication skills.
- Customer service mindset with problem-solving skills.
What We Offer:
- Remote-first work environment.
- Generous insurance coverage.
- Paid parental leave and flexible vacation policy.
FORM
FORM powers mobile workers with technology that improves execution from the frontline. They connect teams in the field with leaders to improve tasks, data collection and communication to deliver success. They pride themselves on offering exceptional support, strategic partnership, and personalized account management.