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Key Responsibilities:
- Manage onshore activities for the EPLUS product on the Salesforce platform.
- Work closely with customers to understand needs and ensure satisfaction.
- Coordinate issue resolution with internal offshore teams.
Required Skills:
- Over 5 years of Salesforce platform experience.
- Strong client-facing and stakeholder management skills.
- Experience supporting Salesforce-based products in healthcare.
Work Environment:
- Remote-based in the US, working EST time zone.
- Occasionally required to move around an office.
- May involve travel dependent on company needs.
Healthedge
HealthEdge provides healthcare technology solutions, specializing in the EPLUS Salesforce-based product. As a growing company, they emphasize a culture of communication and coordination with distributed global teams.