Lead and support requirement gathering, scoping, and documentation for Salesforce Service Cloud projects.
Coordinate project activities across internal teams and business units, ensuring clear task ownership and timely follow-up.
Triage, analyze, and prioritize incoming Jira tickets in partnership with the Manager.
Granicus provides cloud-based digital solutions for government communications and digital services, helping agencies improve citizen engagement. With over 25 years of experience, they serve 5,500+ government agencies and have a remote-first culture with a globally distributed team.
Support accounts as the operational point of contact between customers and internal service delivery teams.
Provide phone and email support to external customers by answering questions, resolving problems, and proactively educating customers.
Handle daily workflows to meet KPI and QA metrics; accurately document all work and customer interactions.
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide.
Elicit and document business processes and functional requirements through collaborative stakeholder workshops.
Author user stories, acceptance criteria, and process maps to guide development of Salesforce solutions.
Partner with product managers to prioritize backlog and with developers to design scalable, platform-native solutions.
NPR is a mission-driven multimedia organization producing award-winning news, information, and music programming in partnership with hundreds of independent public radio stations nationwide. With a workforce spanning journalism, digital media, IT, and development, NPR values collaboration, diverse voices, and inclusion as key to its success.
Own the full enterprise sales cycle from prospecting through close.
Develop and execute a territory strategy focused on net-new and expansion of healthcare accounts.
Build and maintain a healthy pipeline through outbound prospecting, partner relationships, and referrals.
SearchStax is a cloud-native search platform that enables web teams to deliver powerful search. The company is self-funded, profitable, and serves 600+ customers with a team of smart, driven experts who value work-life balance and diversity.
Gather and analyze requirements for Salesforce initiatives across Financial Services Cloud and Marketing Cloud.
Facilitate workshops and translate business needs into user stories and process documentation.
Support Salesforce configuration, testing, and user training to ensure successful implementation.
This company operates in the mortgage technology space, leveraging Salesforce to drive digital transformation. They offer a collaborative, team-oriented environment with focus on innovation and career growth.
Work with customers to define requirements, propose, and deliver tailored Salesforce solutions
Architect and build best-in-class implementations of Service Cloud and Field Service
Partner with the AI team to create innovative, AI-powered Salesforce solutions
NeuraFlash, Part of Accenture, is a trusted leader in AI, AWS, and Salesforce innovation, integrating technologies like Agentforce to transform customer experiences. As part of Accenture, they embody a culture of trust, collaboration, and celebration, with over half of their team working remotely.
Manage closed-won processing and order management activities to ensure accuracy and compliance.
Build standard quotes using CPQ tools and process order forms with proper validation.
Support month-end and quarter-end activities while contributing to process improvements and automation.
The company is a fast-growing global organization in the technology and business operations space. It fosters a remote-first, flexible culture with a focus on operational excellence and cross-functional collaboration.
Join Xplor Pay as an Implementation Specialist to help new customers get optimally set up on their platforms.
Coordinate internally across teams to provide customers with a single point of contact during onboarding.
Act as a trusted advisor, guiding merchants through the implementation and adoption of the full product suite.
Xplor provides cloud-based, intuitive technology solutions for small and medium-sized businesses, enabling them to manage business operations and payments. With over 130,000 businesses in 72+ countries and backed by major investors, the company fosters a culture of teamwork, transparency, and ownership.
Manage account health, run ROI analysis, and lead business reviews with customers.
Serve as primary point of contact from implementation, building lasting customer relationships.
Identify and pursue contract expansion by matching customer needs to Plenful's offerings.
Plenful builds AI workflow automation for healthcare operations, serving 90+ health systems. Backed by $50M Series B from top investors, they have a mission-driven, world-class team focused on transforming healthcare.
Work with a dynamic team of lifelong learners on implementing successful Salesforce projects for clients.
Manage client engagements across Salesforce products like Health Cloud, Sales Cloud, Service Cloud, Marketing Cloud, and CPQ.
Apply Salesforce best practices, challenge assumptions, and build solutions like Flows and Marketing Cloud journeys.
Kicksaw is on a mission to transform the Salesforce consulting industry by putting employees and customers first, helping companies manage implementation processes and drive efficiencies. The company fosters a collaborative, values-driven culture with a high-performing team that values authenticity, humility, and accountability.
Act as a key technical leader on Salesforce projects, leading discovery, configuration, and deployment.
Mentor junior configurators and champion best practices for scalable solutions.
Collaborate with teams to define technical requirements and implement AI-enabled solutions.
CrossCountry Consulting is an advisory firm that provides solutions spanning accounting and risk, technology-enabled transformation, and transactions. They have been recognized as one of Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work, with a culture grounded in collaboration, enthusiasm, generosity, and perseverance.
Use Salesforce.com to generate quotes, track opportunities, and process orders.
Promptly respond to internal and external inquiries, suggesting creative pricing solutions.
Serve as a liaison between customers, vendors, and GuidePoint sales executives to support new and renewal business.
GuidePoint Security provides trusted cybersecurity expertise, solutions, and services to help organizations minimize risk. Founded in 2011, the company has grown to over 1,200 employees and maintains a collaborative culture driven by core values.
Respond to customer cases via Salesforce and phone calls, ensuring stellar service and timely follow-ups.
Collaborate with AMA teams to solve customer challenges regarding membership, events, publications, and issues.
Maintain membership data, identify duplicates, and spot trends to quickly address and report issues.
The American Marketing Association is the leading global professional marketing association, providing community and resources for marketers at all levels. With 70 chapters and presence on 350 college campuses across North America, it fosters a vibrant marketing community and offers professional development, certifications, and scholarly journals.
Design, build, test, deploy, and maintain Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.
Partner with product, operations, sales, and engineering teams to translate business needs into scalable technical solutions.
Develop custom Salesforce functionality using Apex, Lightning Web Components, Flow, SOQL, and APIs, ensuring sound technical tradeoffs and platform health.
ParetoHealth helps small and medium-sized businesses combat rising employee health benefit costs through self-insurance innovations and cost-control solutions. Founded in 2011, the company is a united team driven by collective greatness, focused on transforming employee health benefits for the greater good.
Own day-to-day product management for the Salesforce-based business platform, coordinating with engineering and operations teams.
Run structured intake for feature requests from underwriting, servicing, funding, and compliance, turning raw requests into scoped, prioritized work.
Define success metrics per initiative and report on realized impact, ensuring platform changes go through standard deployment and enablement processes.
Splitero helps homeowners access home equity without monthly payments through a win-win product. The company has over 140 operations employees and fosters a culture of transparency, innovation, and inclusivity.
Administer and optimize HubSpot CRM to support sales and marketing teams.
Ensure data integrity, manage workflows, and build dashboards for performance insights.
Collaborate with stakeholders to improve CRM adoption and streamline processes.
Our partner company relies on HubSpot CRM to drive sales and marketing operations. They foster a collaborative remote culture and support employee growth.
Identify stagnant or delayed accounts and drive them to installation-ready status.
Work across sales, operations, and customer-facing teams to resolve operational blockers.
Serve as subject matter expert on front-end project pipeline and maintain accurate documentation.
SunPower provides industry-leading, end-to-end solar energy solutions with exceptional customer service. With over 30 years of experience and continued growth through acquisitions, we foster a culture of innovation and commitment to making clean energy accessible.
Own and evolve ANNA's Salesforce ecosystem built on Lumary, ensuring platform stability, automation, and data integrity in a HIPAA-regulated environment.
Design and maintain advanced Salesforce flows, data models, and security configurations to support clinical and operational workflows.
Partner with operations, clinical leadership, and engineering teams to scale the platform and integrate AI-driven capabilities.
ANNA provides ABA services to young autistic children using a neurodiversity-affirming Naturalistic Developmental Behavioral Intervention approach. They operate center-based clinics across Massachusetts and Missouri and are growing quickly with a mission-driven culture.
Design, build, and deploy Salesforce solutions including flows, validation rules, and integrations.
Serve as the first point of support for Revenue users, resolving bugs and troubleshooting system errors.
Partner with Sales, Customer Success, and RevOps leadership to translate business requirements into scalable system designs.
Garner transforms the healthcare economy by partnering with employers to redesign healthcare benefits using data-driven insights. It is one of the fastest-growing healthcare technology companies in the country, building a mission-driven team.