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Position Summary:
- The Ready to Schedule team identifies stagnant or delayed accounts and drives them to installation-ready.
- This role requires strong knowledge of Salesforce and Enerflo, with high ownership and critical thinking.
- Work across sales, operations, and customer-facing teams to investigate issues and resolve delays.
Essential Duties:
- Serve as primary escalation point for complex front-of-funnel operational issues.
- Proactively review pipeline for aging or at-risk projects and take ownership.
- Communicate directly with customers to obtain documents and resolve concerns.
Minimum Qualifications:
- High school diploma required; Bachelor's degree preferred.
- 1-3+ years in sales operations, account management, or related escalation role.
- Working knowledge of Salesforce, Enerflo, or similar CRM platforms preferred.
SunPower
SunPower provides industry-leading, end-to-end solar energy solutions with exceptional customer service. With over 30 years of experience and continued growth through acquisitions, we foster a culture of innovation and commitment to making clean energy accessible.