Owns the operational backbone of Client Success and Technical Account Management, ensuring platforms, reporting, and programs enable exceptional client experiences.
Drives AI innovation and cross-functional projects to improve client engagement and operational efficiency.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company continues to innovate its product offerings and is committed to client success.
Own Salesforce as the central system of record for all leads, accounts, and opportunities.
Manage lead flow and build clean pipeline architecture across programs and geographies.
Create dashboards and reporting to give leadership clear visibility into commercial activity.
Tiberius Aerospace is a cutting-edge Aerospace and Defense company delivering innovative, secure, and compliant solutions for government and private sector customers. It is a rapidly scaling company focused on mission-critical technology services, with a culture of structure, discipline, and visibility.
Establish yourself as a trusted advisor to drive client success, renewal, and growth for mid-to-large enterprise accounts.
Lead day-to-day client communication, deliver performance reporting, and provide strategic campaign insights.
Manage client health, revenue forecasting, and partner with account managers to identify expansion opportunities.
Drips helps big brands drive 1:1 conversations with large audiences using an AI-powered conversational outreach strategy. Founded in 2016, we are well-funded and foster a community-driven culture centered on core values like Happiness, Team, Lean, Passion, and Improve.
Manage transaction lifecycle from quote to cash for assigned accounts.
Develop and maintain client relationships to ensure satisfaction and profitability.
Coordinate with internal teams and vendors to resolve issues and optimize deals.
AHEAD builds platforms for digital business by integrating cloud, automation, analytics, and software delivery. They prioritize a culture of belonging and are an equal opportunity employer.
Build and maintain strong customer relationships through regular engagement and communication.
Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.
Serve as the administrator and technical subject matter expert for pre-sales systems and top-of-funnel tools, including Chili Piper, Salesforce, and LinkedIn Sales Navigator.
Own and optimize lead routing, account routing, and territory assignment to ensure speed and accuracy.
Partner closely with Marketing Operations on top-of-funnel programs and handoff processes.
Horizon3.ai is a fast-growing, remote cybersecurity company that enables organizations to proactively find and fix exploitable attack vectors. The team is a fusion of former U.S. Special Operations cyber operators and startup engineers, committed to a culture of respect, collaboration, ownership, and results.
Coordinate key sales cycle activities, including meetings, follow-ups, and action items for senior leadership.
Maintain accurate CRM records, track milestones, and prepare reports on sales progress and operational challenges.
Serve as a communication link across sales, operations, and cross-functional teams to ensure alignment and efficiency.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. They process personal data for recruitment and are committed to equal opportunity and a collaborative culture.
Support accounts as the operational point of contact between customers and internal service delivery teams.
Provide phone and email support to external customers by answering questions, resolving problems, and proactively educating customers.
Handle daily workflows to meet KPI and QA metrics; accurately document all work and customer interactions.
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide.
Act as primary project manager for all open deals, coordinating with Legal, Finance, and Logistics to secure approvals.
Maintain 100% accurate CRM data, logging discovery notes and stakeholder maps within 24 hours.
Manage client-facing logistics and proactively identify process bottlenecks to build reusable sales assets.
This company is a mission-driven leader in the healthy building industry, dedicated to transforming buildings to promote human health. They provide integrated hardware, software, and expert guidance, and are known for refusing to accept 'good enough' standards.
Lead critical activities such as onboarding, escalations, training, risk mitigation, and renewals for a shared customer book.
Handle customer cases via a round-robin system, ensuring timely responses and high-quality outcomes.
Partner with cross-functional teams to provide holistic support and maintain accurate data in Salesforce.
Muck Rack is the leading SaaS platform for public relations and communications professionals. It is a founder-controlled, fully distributed company with a culture of resilience, transparency, ownership, and customer devotion.
Own end-to-end delivery of Salesforce initiatives, managing backlog, facilitating team operations, and bridging business requirements with technical execution.
Lead sprint ceremonies, analyze performance metrics, and ensure a sustainable development pace while shielding the team from disruptions.
Manage defect tracking, cross-platform testing, and stakeholder communication to deliver high-quality solutions on time.
KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans with a platform that provides attack simulation, training, collaboration security, and agent security. Trusted by over 70,000 organizations worldwide and powered by 15 years of behavioral data, the company leads the industry in workforce trust and defense.
Monitor Salesforce error queues and exception-tracking objects to triage data-related issues impacting renewals and licensing.
Perform manual data corrections, remediate duplicate and missing records, and maintain account alias mappings.
Report on recurring issues, data cleanup progress, and operational metrics, while recommending process improvements.
Cprime is an AI-first, human-centered partner combining strategic consulting with industry-leading platforms to drive innovation and enhance efficiency. Founded in 2003 and headquartered in the US, the company serves over 300 Fortune 500 clients globally, bringing deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility.
Drive pipeline generation and close structural gaps in multi-threaded deals through outbound prospecting, account research, and discovery-call preparation.
Partner with Regional Vice Presidents of Sales to build and maintain a high-quality, segmented prospect pipeline across complex accounts.
Use Salesforce and sales engagement tools like Outreach, 6sense, and ZoomInfo to run data-informed workflows and continuously improve conversion rates.
Hinge Health is an AI-powered digital health company delivering musculoskeletal (MSK) care to over 20 million people through more than 2,800 employers. Headquartered in San Francisco with offices in Montreal and Bangalore, we combine cutting-edge technology with a human-centered care model to improve outcomes and lower costs.
Act as the primary customer contact for VA and Medical Center accounts, managing end-to-end support and relationship management.
Travel on-site to deliver professional training to healthcare providers and represent the company at medical conferences and trade shows.
Drive revenue growth through strategic sales, lead generation, and territory account management.
CEFALY Technology, founded in 2008, transforms migraine care with drug-free neuro-therapeutic solutions. Their flagship device has treated over 2 billion migraines worldwide, and they continue to expand access to safe, effective care.
Own customer outcomes by developing deep understanding and creating success plans.
Drive adoption and value through proactive engagement and usage insights.
Manage customer health, orchestrate cross-team experience, and build renewal readiness.
Lone Wolf Technologies is a real estate software company. They foster a culture of accountability, collaboration, and continuous improvement with a customer-first mindset.
Serve as an expert on Flock Safety products, providing quick and high-quality assistance to customers via phone, chat, and email.
Partner with Product, Engineering, Operations, Sales, and other teams to resolve escalated situations and improve customer experience.
Contribute to the Customer Help Center and make recommendations to enhance the product network.
Flock Safety builds technology that reduces crime and protects privacy by partnering with cities, businesses, schools, and neighborhoods. With over $1B in funding and an $8.3B valuation, they are a high-performance team united by urgency, ownership, and meaningful impact.
Drive growth by expanding participation in national implementations and identifying re-engagement opportunities with existing clients.
Coordinate between operating companies, national sales, and customer site managers to convert strategic opportunities into revenue.
Maintain CRM records, track implementation milestones, and monitor at-risk clients to prevent attrition.
Epika Fleet Services is a multi-brand, private equity-backed services organization overseeing approximately 10 independently operated companies in the medium to heavy-duty fleet and equipment maintenance industry. The company serves B2B clients including fleet operators and logistics firms, fostering a relationship-driven sales culture.
Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.
Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.
Handle high volume of user support requests via email, phone, and social media.
Triage incoming issues, accurately diagnose, and escalate bugs to engineering team.
Act as advocate for users, identify trends to enhance support process.
Promenade is a software company that helps local businesses with online and offline solutions, specializing in floral and food industries. The company is profitable, rapidly growing, and backed by top investors, with a fun, fast-paced culture.
Support existing programs to maximize revenue and resolve customer contract issues.
Coordinate with Account Managers to proactively manage subscription opportunities.
Identify at-risk accounts and develop mitigation plans to retain customers.
Workiva provides a cloud-based platform that unifies finance, risk, and sustainability for complex organizations. It is a large company with a collaborative culture focused on innovation and employee development.