Director of Advisor Experience

John Hancock

Remote regions

US

Salary range

$128,550–$222,820/yr

Benefits

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Producer & Wholesaler Enablement:

  • Align clients with wholesaler support models to ensure seamless engagement and service.
  • Translate sales strategies into impactful, easy-to-use playbooks that simplify wellness and longevity planning.
  • Partner with Behavioral Insurance team to support events and advance external training programs.

Service Infrastructure & Experience:

  • Deliver white-glove service across the network, defining service metrics and staffing models.
  • Partner with sales and people leaders to align support models.
  • Enablement & Technology:
  • Deploy and integrate enablement technologies including CRM, Seismic learning, JHINI, Vitality Pro, and AI tools.
  • Ensure producers have access to turnkey resources (seminars, campaigns, presentations).
  • Collaborate with dedicated trainers to ensure content aligns with network goals and producer needs.

John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. Manulife/John Hancock strives to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment.

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