Sales Enablement Program Manager, Sales Systems and Tools Enablement

KEY RESPONSIBILITIES:

• Support planning and execution for Quote to Cash, CRM, and other sales system launches or enhancement cycles.
• Coordinate with DT, Ops, and Change Management team to understand system changes, timelines, and business context.
• Define the learning approach for each launch by identifying audience needs.

Sales System Sustainment & Field Support:

• Partner with regional sales teams, assessing business sustainment needs.
• Design and facilitate live learning experiences, including VILT, ensuring sellers receive clear and effective instruction.
• Maintain ongoing pulse checks with Operations and the OCM lead to identify field challenges.

AI-Enabled Learning & Efficiency:

• Leverage AI tools to streamline content creation, quality review, and knowledge organization.
• Use AI to enhance learning design, including generating examples, scenarios, and variations of training content.
• Explore new AI capabilities and recommend lightweight applications that improve scale, speed, or learner experience.