Job Description
We are looking for a dedicated Technical Support Specialist to join our team. In this role, you'll be vital in ensuring our clients can fully leverage our human resources and regulatory compliance software solutions. You’ll be more than just a problem solver—you’ll be a trusted partner who works closely with our clients, helping them overcome technical challenges and ensuring they have the support they need to succeed. Your primary responsibility will be to provide responsive and empathetic support, guiding clients through technical issues and assisting with software features to enhance their overall experience. You will work to empower customers, ensuring that our platform aligns with their organizational needs and continues to add value to their business.
About Mitratech
Mitratech builds world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of companies the world over.