Benefits Operations Manager

HighLevel

Remote regions

US

Salary range

$105,000–$132,000/yr

Benefits

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Role Overview:

  • Senior individual contributor owning benefits delivery, optimization, and evolution.
  • Report to the Chief of Staff in the CPO's Office and shape global benefits philosophy.

What You'll Do:

  • Oversee full administration of US health benefits, enrollments, COBRA, and employee escalations.
  • Manage benefits ticket intake, vendor performance, and continuous process improvement.
  • Design global benefits education, well-being programs, and intuitive employee experiences.

What You'll Bring:

  • 8+ years of progressive US benefits administration and operations experience.
  • Deep knowledge of ERISA, ACA, COBRA, Section 125, HSA/FSA, and 401(k) operations.
  • Strong vendor, stakeholder, and data analysis skills with a builder mindset.

HighLevel

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs, and SMBs the infrastructure to build, automate, and scale. With over 2,000 team members across 10+ countries, HighLevel is a remote-first company that values initiative, clarity, and execution while supporting millions of businesses worldwide.

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