Key Responsibilities:

Handle customer inquiries via Zendesk, email, and chat, guiding customers through product setup and basic troubleshooting.
Manage order processing in Shopify and internal systems, preparing invoices and maintaining accurate operational data across tools.

Qualifications:

Upper-Intermediate English or higher and location in Ukraine are required, with 1–3 years in customer support or operations.
Hands-on experience with Shopify and Zendesk or similar platforms, along with strong written communication and attention to detail.

What We Offer:

Competitive salary with performance-based bonuses and flexible remote, office, or coworking options in Ukraine or the USA.
14 days of paid vacation, flexible sick leave, and a monthly 'mental restoration day' plus mental health support through Rozmova.
Fast professional growth opportunities within a global, innovative tech company focused on ecological solutions.

Mosqitter

Mosqitter is a female-founded technology company developing smart, ecological mosquito control solutions that combine hardware and data intelligence. The company designs and manufactures professional-grade mosquito trapping devices for residential and commercial use, along with an AI-powered monitoring platform for real-time mosquito tracking and early disease risk detection.

Apply for This Position