Product Operations Specialist
Benefits
3w PTO
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Product Proposals:
- Obtain bill of materials from client, engineer or partner and coordinate standard or deviated pricing with sales.
- Validate proposal format, pricing and shipping/billing logistics to ensure accuracy and minimize order, shipping and invoicing errors.
- Direct communication with clients, sales, vendors and partners.
Order Processing / Procurement:
- Converting both client and internal quotes to orders / importing to Great Plaines – Burwood Accounting System.
- Utilizing StreamOne / PartnerFirst for order processing (vendor platform – Microsoft CSP) and Google Workspace / Cloud Platform (Partner Sales Console).
- Expedite shipping requests / lead time requests.
Secondary Job Summary Responsibilities:
- Backlog application must be updated so AP can reconcile vendor invoices and AR can bill clients.
- Ensure up to date, tracking and serial number data is provided for Backlog reporting.
- Assist the Sales Team in general follow-up activities both internal and external.
Burwood Group
Burwood Group is a technology consulting firm that helps organizations turn technology into meaningful business outcomes. Founded in 1997, they have grown into a nationwide team of experts committed to making a real difference with a customer-focused approach.