Process customer orders with suppliers, confirming product availability, pricing, and shipping details.
Communicate with clients via the ticketing system to resolve order-related questions or issues.
Proactively inform customers of order exceptions, delays, or changes, providing clear next steps.
Workwize helps IT teams easily equip their remote and global teams with IT equipment using an automated SaaS platform for hardware deployment, management, and retrieval in 100+ countries. They have 50,000 users and 120,000 devices under management, solving hybrid work challenges and allowing IT teams to focus on strategic initiatives.
Process orders by managing and working through the assigned case queue.
Provision new and existing customer accounts across multiple platforms for various products.
Resolve issues related to purchases or provisioning in coordination with the appropriate internal teams.
Turnitin is a recognized innovator in the global education space, partnering with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. They are a global organization with team members in over 35 countries and promote a remote-first culture that empowers their team.
Responsible for order intake and management of customer’s web based, email, EDI or faxed POs from receipt to invoicing.
Proactively monitors customer orders, service levels, and order patterns- identifying and implementing account management and processing improvements to meet and exceed customer expectations.
Supports customer needs through cross-functional channels with aptitude to learn multiple product lines, execute various processes aligned to each, and build strong customer partnerships.
Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.
Prepare, validate, and submit client invoices accurately and on time.
Conduct consistent outreach to client contacts to confirm invoice receipt and resolve disputes.
Collaborate with Sales, Account Management, and Customer Support teams to align on client status.
RigUp is a source-to-pay solution built for energy, combining purpose-built software with expert teams. They empower energy companies and their suppliers to work better together and have raised over $750M in funding.
Ensure HubSpot pipeline is accurate and actionable.
Drive a consistent, high-quality proposal/SOW process.
Improve forecast visibility and sales execution.
Lazer Technologies is a digital product studio with 180+ senior engineers and designers. They have a strong community through regular events and offer competitive compensation.
Research escalated invoicing questions/issues and provide resolution.
Prepare and develop metric reporting for the platform.
Research and resolve billing-related credits and rebill requests.
RRD is a global provider of marketing, packaging, print, and supply chain solutions. They elevate engagement across the complete customer journey with creative execution and business process consulting, designed to lower environmental impact and serve 22,000 clients.
Manage the entire invoicing process from creation to payment.
Verify invoice accuracy and correct coding for reporting.
Develop and maintain strong relationships with vendors and stakeholders.
Motive empowers physical operations with tools to make their work safer, more productive, and more profitable. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications; they serve more than 120,000 businesses.
Own and continuously improve core business operations.
Help build and own the vendor management process.
Set up and manage engagement-level tools and reporting.
Euclid empowers renewable energy teams to accomplish in days what typically takes weeks, accelerating the world’s transition to renewable energy. They focus on meaningful work and value delivering real results to their customers.