Remote Operations management Jobs · Client Service

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  • Oversee daily portfolio service operations, monitor vendor performance, and serve as a key point of contact for client inquiries and issue resolution.
  • Conduct meticulous reconciliation and quality control checks on active assignments to maintain high organizational standards.
  • Coordinate daily workflows to meet deadlines and ensure strict compliance with client-specific requirements.

OPENLANE builds the world's most advanced digital marketplace for used vehicles, helping customers buy and sell smarter with data-driven insights. The company has about 5,000 employees and maintains a culture of internal promotions, diverse career paths, and meaningful advancement.

  • Track project deliverables through all departments, ensuring due dates are met and obstacles are communicated efficiently.
  • Run clients' medical/legal/regulatory (MLR) process, including submissions and status updates.
  • Coordinate internal and external meetings, take notes, and prepare Sunshine Act reports and meeting planning tasks.

Precision AQ - Medical Communications translates the science behind cutting-edge therapies into clear, credible communications for pharmaceutical brands. They have a proven track record of long-tenured relationships with major pharmaceutical companies and biotech firms, and their inclusive, open-minded team culture has earned them recognition as a Best Place to Work by the Philadelphia Business Journal for three consecutive years.

$80,000–$90,000/yr

  • Serve as primary client contact and escalation point, managing day-to-day project activities and ensuring budgetary and KPI targets are met.
  • Analyze trends, identify process improvements, and implement solutions to enhance efficiency and quality across client accounts.
  • Lead and mentor a team of project managers, coordinate resources, and contribute to special projects for business growth.

RWS is a global language services company specializing in translation, localization, and linguistic validation for regulated industries. With over 20 years of experience, the Linguistic Validation team is the industry leader in clinical outcome assessments, and the company fosters a culture of diversity, innovation, and opportunity.