Healthcare Virtual Assistant (US)

Duties:

• Manage prior authorizations and related administrative paperwork.
• Document new patient and referral intake.
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.

Qualifications:

• Bachelor's degree in medical fields or the pharmaceutical-related industry.
• At least 3 years experience as a Medical Virtual Assistant, experience in Psychiatry or Psychiatric Clinic strongly preferred.
• Excellent English communication skills both written and verbal (At least C1 level).

Technical Requirements:

• USB Headset with Noise Cancellation feature.
• Working Webcam.
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM.