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Strategic Leadership:
- Directs enterprise-wide A/R operations, defining regional operating models and performance strategies.
- Establishes KPIs and accountability for optimal cash collections and regulatory compliance.
Revenue Optimization:
- Develops and oversees billing accuracy, denials management, and underpayment recovery strategies.
- Maximizes reimbursement and reduces claims recurrence.
Vendor and Governance:
- Owns A/R vendor strategy, performance, and contract management.
- Establishes governance for A/R policies, procedures, and internal controls.
Complex Receivables & Compliance:
- Manages high-risk and complex receivables, including NSA/IDR processes and bankruptcy.
- Ensures compliance for credit balances and unclaimed property.
CommonSpirit Health
CommonSpirit Health is one of the largest nonprofit Catholic healthcare organizations in the US, delivering integrated health services. They have more than 160,000 employees and 25,000 physicians across 24 states, contributing over $5 billion annually in charity care.