Service Ops Support Analyst

HealthEquity

Remote regions

US

Salary range

$24–$30/hr

Benefits

4w PTO

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How You Will Make an Impact:

  • Collaborate with cross-functional teams to define process and product enhancements.
  • Analyze and document the impact of product changes on clients and participants.

What You Will Be Doing:

  • Perform complex analysis of department operations and tools for forecasting and performance.
  • Conduct trend analysis and provide ad hoc reporting to leadership.
  • Assist in the establishment and evaluation of Key Performance Indicators.

What You Need to Be Successful:

  • Bachelor's degree in computer science, business, or related field.
  • 3+ years of progressively responsible business analysis experience.
  • Strong interpersonal and communication skills, with ability to work independently and collaboratively.

Benefits and Perks:

  • Medical, dental, and vision coverage with HSA and FSA matches.
  • 18 days of annual PTO plus 13 paid holidays.
  • Paid parental leave, 401(k) match, and tuition assistance.

HealthEquity

HealthEquity empowers healthcare consumers to save and improve their lives through health savings accounts. They are a large company with a vision to make HSAs widely popular, fostering an inclusive and supportive culture.

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