Account Manager

We are seeking a remote Account Manager to join our team in Peru. The Account Manager will be responsible for cold calling to proactively pursue new prospects to grow the customer base. Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts. Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities. Meet all sales objectives and handle all aspects of completing a sale including paperwork. Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports. Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations. Managing and understanding each customer’s needs to build strong long-term relationships. Maintain long-term relationship with customers. Consistent communication with long-term customers. Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting). Coordinating in-store sales training with vendors and customers. Attend vendor training to increase product knowledge. Deliver ongoing exceptional customer service with your accounts.