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Role Overview:
- Analyze, design, and optimize IT processes to improve efficiency and service delivery.
- Map current workflows and identify bottlenecks for continuous improvement.
Responsibilities:
- Lead process improvement projects from conception to implementation.
- Develop and implement new process models and document procedures.
- Collaborate with IT teams and stakeholders to ensure alignment with business goals.
Requirements:
- Bachelor's degree or 5-7 years of experience.
- Google Product Suite experience and proven process analysis skills.
- Knowledge of ITSM frameworks and process mapping tools.
CommonSpirit Health
CommonSpirit Health is a nonprofit Catholic healthcare organization delivering integrated health services and virtual care. With over 157,000 employees and more than 2,300 care sites across 24 states, it focuses on creating a more just, equitable, and innovative healthcare system.