Account Sales Manager

Focused on building lasting relationships, the role of the Sales Executive is to act as the primary liaison between BuildOn Technologies and its Customer base. As a representative between the Customer and BuildOn’s departments this role conveys information to ensure clarity, and achieve Customer satisfaction. Build and nurture strong relationships with Customer decision-makers and management. Expand and strengthen relationships with the existing Customer base while maintaining a deep understanding of their business. The Account Sales Manager will also identify new growth areas and opportunities within the assigned Customer base. He or she will monitor Customer budgets, costs and negotiate new terms when necessary, maintain Customer contracts and process documentation and manage accounts receivable. In addition, the manager will generate and provide selection reports to Customers, keep Customers informed about services and system updates and increase adoption and engagement of our products. This person also serves as a channel for customer feedback to the Company’s internal operations (VOC reporting) and collaborates with Sales Development to onboard new customers. They will support the Director of Implementation in facilitating, documenting, and communicating the implementation process both internally and externally and ensure the registration and training of the Customer’s Management team, Sales counselors, and Designers. Finally, they will prepare and deliver detailed meeting summaries to clients, highlighting key topics, decisions made, and follow-up actions with assigned owners and deadlines.