Sr. Technical Account Manager, Payment Processing

Help scale and modernize payments infrastructure during a pivotal transformation. This role will support the I1 MAT, with a focus on launching a new payment orchestration layer and enhancing resilience, cost efficiency, and fraud prevention capabilities. As a TAM, act as the bridge between engineering, product, and external vendors—translating business needs into robust technical solutions. Be instrumental in establishing alerting and monitoring systems for MID health, dispute thresholds, retry logic, and processing costs. You will also help evaluate and implement emerging AI tools for proactive debugging, anomaly detection, and operational optimization. This is a high-impact, highly collaborative role that demands strong technical fluency, hands-on data skills, and the ability to think ahead of failure modes. You’ll work closely with the company’s payment processors, fraud prevention partners, and cross-functional stakeholders to reduce risk, drive automation, and ensure quality at scale.