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About the role:
- Be the expert at the intersection of litigation workflow and AI.
- Serve as the named CS account owner for an assigned portfolio of clients.
- Partner with Sales Account Director as key member of account team.
What you will do:
- Own your accounts: Serve as the named CS account owner, building trusted relationships and escalating proactively.
- Manage case delivery: Own end-to-end project management for active cases, including kickoffs, timelines, and deliverables.
- Advise attorneys on workflow: Translate platform capabilities into case strategy.
What you bring:
- Litigation lifecycle knowledge: Understand case assessment, document review, production, and privilege workflows.
- Client-facing composure: Communicate clearly with attorneys and partners under pressure.
- Technology fluency: Experience with eDiscovery platforms like Relativity.
Syllo
Syllo is defining the Litigation AI category with a unified platform for end-to-end litigation management. Founded in 2019 by litigators and engineers, the company has doubled its team in six months and is backed by top-tier VCs, fostering a fast-paced, innovative culture.