Job Description
Be part of a team that is committed to delivering best-in-class service to our customers. Serve as the final point of escalation and resolution for advanced technical support, handling highly complex products, escalated issues, and confidential security matters. Provide advanced technical support to diverse audiences, including IT professionals, developers, architects, and executive management. Take ownership of the customer support experience by collaborating with teams and implementing troubleshooting best practices.
Drive customer success and instill confidence in the Azure platform. Offer best practice recommendations across the entire range of Azure resources based on customer solutions. Clearly articulate recommendations in both written and spoken form to technical and leadership audiences. Navigate complex and strategic customer events, understanding their requirements and needs.
About Blueprint Technologies
Blueprint Technologies is a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States.