Managed Services Consultant - Salesforce

The Managed Services Consultant - Salesforce is a subject matter expert for a portfolio of clients, supporting them on their product path on the Salesforce platform and ecosystem. The Consultant can act as Salesforce Administrator and declarative Developer, Product Analyst, Consultant, troubleshooter, Project Manager and Trainer. The client will lean heavily on you for guidance and direction on the Salesforce Platform, support working with their customers, and defining the future direction of their products. The Consultant can present complex information equally well to a business audience or a developer, has hands-on experience implementing Salesforce.com functionality, and can act as a knowledgeable liaison between technical teams and business stakeholders. Responsibilities include proactively facilitating requirement gathering sessions, triaging client support requests, providing Salesforce expertise, guiding clients, configuring declarative portions of applications, and supporting clients through new release testing and deployment processes.