Reporting to Collections Team Lead, this role is responsible for efficiently collecting cash from customers as part of a fast-paced global team. The role involves proactive communication with customers to facilitate timely payments and maintain positive relationships while adhering to the company's collections policies and procedures.
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As Finance Specialist, you are responsible for optimizing the management of accounts payable and accounts receivable, prioritizing cash flow. There will be other tasks outside of AR/AP that you will take on as you grow into the position to help add structure and transparency. You will support the Director of Finance, and the customers and growth teams by regular communication about the current status of accounts.
Responsible for daily accounts receivable collections and billing, and assist with increasing collections, reducing accounts receivable days, and reducing bad debt. Partners with the field to ensure appropriate and timely revenue and collections, while managing clinic emails and correcting reimbursement problems.
Accurate invoicing and follow company processes. Prepare monthly accounts receivable data to ensure correct reporting and daily maintain accurate records and up to date billing systems. Follow-up on, collect, and allocate payments as applicable. Establish financial control and accountability for the processing of customer invoices, applying cash and resolving deduction and credit memos.
Use your aptitude for detail-orientation to record & classify financial account activity and track grants. Be a key team member on reconciliations, reporting, AP, AR, and payroll processing duties. Use your meticulous organization skills to ensure the proper documentation and notes are submitted into accounting systems and client records.
Join the team as an Accounts Receivable Analyst and play a pivotal role in ensuring the financial health of the organization. Expertise will be instrumental in achieving key performance indicators, including maintaining a 75% current AR aging and a sub-65-day average Days Sales Outstanding (DSO). Engage in bad debt review and analysis, Zendesk tickets within your portfolio, and leverage Tesorio for task management.
As Heidiβs first Accounts Receivable Lead / Manager in the Philippines, youβll play a critical role in building and scaling our global finance operations. This is a unique opportunity for an experienced professional who enjoys a hands-on role and is excited to take ownership of the end-to-end receivables process.