Manage, support and service assigned set of accounts with focus on customer retention, providing daily customer support interactions with the Managed Services Engineers and Consultants.
Identify ways to increase customer satisfaction and increase value-add for customers.
Serve as a stable escalation and contact point for support requests and escalations on behalf of our customers.
Planet Technologies is the nation’s leading Microsoft services provider to the public sector. They have significant experience in deploying business intelligence, cloud services, unified communications, and systems management.
Responsible for all aspects of project performance and provides overall direction to all project activities and personnel. Identify risks and implement mitigation strategies to ensure project success. Work with stakeholders to define project requirements and objectives.
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers.
Act as the primary liaison between attorneys, paralegals, and clients. Keep processes organized and on track, directly impacting client satisfaction. Set up and maintain virtual client files, manage client meeting schedules, and assist clients with portal navigation.
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential.