Help optimize technology, automate processes, and enhance reporting—empowering our Customer Experience (CX) team to be more efficient and effective. You’ll build scalable processes from the ground up, drive meaningful change, and directly impact revenue growth by aligning sales, marketing, and operations. If you’re a curious, proactive problem-solver, this is the perfect role for you.

As a Business Analyst for Customer Success, you will drive internal technology optimization by analyzing business needs, streamlining processes, and implementing technical solutions that enhance operational efficiency. You'll collaborate across teams to improve workflows and support effectiveness.

Shape strategy, implement best-in-class tools, and optimize revenue performance from the ground up, impacting pipeline efficiency, revenue accountability, and customer retention. The role involves aligning Marketing, Sales, and Customer Success teams, streamlining processes, and leveraging data to drive smarter decision-making.