Join the team as our next Deal Desk Analyst, an exciting role to gain and expand broad spectrum of cross functional interactions and contribute to non-standard commercial agreements or Order Forms (OF). This role will work to appropriately structure the deal to be a ‘Win-Win’ for both the customers and Twilio! You will be passionate, dedicated and have the ability to understand complex problems while providing explanations and solutions which are sound and clearly communicated.

We are seeking a detail-oriented and analytical Senior Business Analyst with expertise in Contract Lifecycle Management (CLM) to join our team to be a key contributor to CLM implementation projects by understanding business needs and analyzing contract management processes. You will support the design and deployment of CLM solutions and have a strong background in requirements gathering, process mapping, and solution configuration to deliver tailored solutions.