In this role, you will guide deal structure and execution, optimizing for customer experience, revenue, profitability, and compliance in close partnership with Sales, influencing deals by advising on optimal structure and discounting best practices. The role requires proficiency in understanding deal financials to drive business decision-making.

Play a key role in shaping our company’s strategic direction through data-driven insights and performance analysis. Your expertise will guide leadership, optimize financial outcomes, and help drive revenue growth. Transforming data into actionable strategies and thriving in a dynamic, collaborative environment is key.

Shape strategy, implement best-in-class tools, and optimize revenue performance from the ground up, impacting pipeline efficiency, revenue accountability, and customer retention. The role involves aligning Marketing, Sales, and Customer Success teams, streamlining processes, and leveraging data to drive smarter decision-making.

Help develop and maintain customer journey for VDC 365 and Kasten products, including digital-led touchpoints, in order to drive adoption and growth. Help design and implement the 1:1 (human-led) engagement touchpoints. Define, develop, maintain and measure customer enablement programs. Create and maintain product development feedback loop.

Support trial execution, working alongside the Sales team to ensure that prospective customers experience the full value of our solutions during the trial. Partner closely with internal sales, customer success, and other cross functional teams to create and drive progress on customized trial plans tailored to client needs. This is a high-profile role, critical to driving trial conversion, overall sales success, and long-term customer adoption, particularly in the Enterprise Sales segment.

The Channel Services Consultant role will focus on bringing best practices from Instructure implementations to channel markets through Value Added Reseller (VAR) enablement and onboarding; services include project management, configuration, technical consulting, product training, and change management across multiple countries/cultures.

As a Senior Deal Desk Analyst, you will serve as a key strategic partner to Sales, Customer Success Managers, and Fund Administration Managers, providing expertise on deal structuring, pricing strategies, approval workflows, and discount management. In this role, you will manage complex deal inquiries, optimize processes, and drive efficiencies across our Quote-to-Order operations.