Own customer outcomes and ensure each customer receives value from Cyara’s solutions throughout their lifecycle.
Understand customer pain points and strategic objectives and how they can be solved with Cyara’s technology.
Build adoption and value plans with customers to set a long-term vision for success and growth.
Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless, reliable interactions across voice, digital, and AI channels. They foster a culture of curiosity, collaboration, and continuous learning with a global team.
Drive customer adoption and retention through proactive engagement and technical support.
Collaborate with cross-functional teams to resolve issues and deliver product value.
Analyze customer feedback to improve product experience and user satisfaction.
Pathify is an innovative engagement hub that delivers a dynamic, personalized, and centralized experience for higher education institutions. The company is a growing team of professionals committed to transforming the student digital ecosystem.
Participate in paid online polls and surveys from home.
Perform data entry tasks, email responses, and product reviews.
Earn extra income with flexible, self-determined work hours.
T-Jobs connects people with remote work opportunities, including data entry and market research roles. The company is a small to medium-sized firm, seeking self-motivated individuals to work independently from home, with a focus on flexible schedules.
Analyze customer requirements and promote the highest value application of ExtraHop.
Secure contract renewals and identify growth opportunities.
Engage end-users to provide targeted assistance and enablement.
ExtraHop provides network detection and response (NDR) solutions to help organizations detect and respond to cyber threats. The company values integrity, innovation, and teamwork, and has been recognized as a leader by major analyst firms.
Resolve customer technical issues effectively through multiple support channels while maintaining professional communication.
Document interactions using a support ticketing system, capturing issue type, status, and resolution.
Meet or exceed performance metrics around productivity, quality, and overall customer experience.
Higher Logic is a leading provider of community and engagement solutions for customer and member-centric organizations since 2007. The company has experienced over 250% growth in 2020 and the Australia-based team has grown significantly since 2018, fostering a demographically and culturally diverse group of dedicated professionals.
Coordinating client communications and responding to enquiries across email, messaging platforms, and online sessions.
Maintaining client records, scheduling calls and follow-ups, and providing basic technical guidance for accessing online tools.
Organising digital materials, preparing session summaries, and identifying ways to improve client engagement and support processes.
Brightside Collective offers high-quality personal development, leadership education, and professional learning products designed to help people develop greater clarity, confidence, and purpose. They value people who are open to learning, enjoy connecting with others, and bring a positive and proactive approach to what they do.
Own and develop executive-level relationships across a portfolio of strategic enterprise customers, becoming a trusted advisor.
Lead customer account strategy and multi-year success planning, aligning Xplor solutions to customer priorities.
Drive customer retention, contract renewals, and expansion opportunities while managing escalations.
Xplor Technologies powers experiences through modern vertical software, embedded payments, and AI capabilities, helping businesses in various industries simplify operations and elevate customer experiences. The company supports over 130,000 businesses across 72+ countries and is backed by world-class investors, with a culture guided by core values like 'Find a better way' and 'Do the right thing'.
Manage the overall setup program for clients, including timelines, milestones, and data conversion.
Serve as the primary point of contact for clients during implementation, ensuring data integrity and best practices.
Coordinate with trainers for pre- and post-live support and troubleshoot client issues.
Storable is an AI-powered end-to-end platform for specialty real estate, integrating management software, marketplace, and payments. The company offers a range of benefits and emphasizes employee well-being and community involvement.
Lead and support a regional team of Customer Success Managers in post-sales customer engagement, driving growth and retention across strategic accounts.
Drive post-sales commercial performance by equipping CSMs to identify expansion opportunities and execute value-based renewals.
Act as the voice of the customer, translating feedback into recommendations for internal teams and championing advocacy programs.
G-P provides a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries quickly and efficiently. The company is a diverse, remote-first team with a culture that fosters innovation and values every contribution.
Maintain active account plans for all assigned enterprise customers, including documented stakeholder lists and success plans.
Deliver agreed customer engagement and review cadences, including quarterly business reviews and health scoring.
Proactively identify, mitigate, and manage churn risks across your portfolio of strategic customers.
Xplor Technologies provides vertical software, embedded payments, and AI-powered capabilities to help businesses in various industries simplify operations and elevate customer experiences. The company serves over 130,000 businesses in 72+ countries and fosters a culture guided by five core values: Find a better way, Do the right thing, Say it straight, Win together, Own the outcome.