Acquire and record correct information about TV programs and top content from German channels and providers.
Edit and maintain TV listings, create and curate information on movies and shows.
Ensure accuracy and timely delivery of editorial content to in-house personnel.
Nielsen is a media measurement company that provides insights into audience engagement with content. They have a talented, global workforce committed to excellence and innovation.
Handle complex customer inquiries in 2nd level support with high quality.
Utilize digital tools (Zendesk, Confluence) to efficiently resolve issues.
Collaborate with internal teams and external partners to improve customer experience.
Breuninger is a fashion and lifestyle company operating department stores and online shops across multiple European countries. With around 6,500 employees, the company is a traditional yet innovative firm with a strong service culture.
Drive deep product adoption and improve customer health scores for German-speaking accounts.
Manage post-implementation lifecycle, ensuring retention, satisfaction, and account growth.
Design scalable processes with EMEA leadership and use tools like Gainsight and Salesforce.
Canary Technologies provides modern hospitality software powered by an AI platform, used by over 20,000 hoteliers in 100+ countries. Named a 2024 Deloitte Technology Fast 500 company and backed by top Silicon Valley investors, it fosters a culture of innovation and growth.
Act as a trusted advisor for strategic customers, analyzing complex needs and translating requirements into scalable solutions within the 360Learning platform.
Manage a portfolio of enterprise clients, leading up to 30 active projects simultaneously, and drive product adoption through technical expertise and platform audits.
Collaborate with Sales, Product, and Customer Success teams to design reusable processes and deliver professional services that maximize long-term business impact.
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With 400+ team members across North America and EMEA, the company fosters a culture of diversity, inclusion, and collaborative learning.
Review and grade internet advertisements to help shape how ads are delivered to end users.
Tell the AI program how good or bad its advertisement suggestions are based on user keywords.
Work in both Italian and English with a flexible schedule of 5 to 20 hours per week.
Welo Data is an award-winning localization and data transformation company that runs one of the world’s largest Ads Rating Programs. They offer a flexible, self-paced work environment for independent contractors.
Manage a portfolio of high-value creators as their primary success partner.
Design and optimize onboarding journeys to drive activation and early value realization.
Monitor customer health metrics and identify churn risks proactively.
Jobgether is an AI-powered job matching platform that helps candidates get reviewed quickly against job requirements. It operates remotely and focuses on data privacy and efficiency in recruitment.
Serve as the first point of contact for brokers and policyholders, answering inquiries via live chat, email, and occasionally phone.
Educate customers about Coalition's products, including the online broker platform and cybersecurity platform for policyholders.
Collaborate cross-functionally with sales, security, insurance, and claims teams to route and resolve customer issues efficiently.
Coalition is the world's first provider of active insurance, preventing digital risks before they occur. Founded in 2017, the company combines comprehensive insurance coverage with innovative cybersecurity tools and has a remote-first, inclusive culture.
Support Implementation Managers across customer onboarding and implementation projects, including project coordination and UAT preparation.
Assist with testing activities, validation of customer configurations, and preparation of training deliverables and user guides.
Coordinate with internal teams and maintain accurate records of implementation progress, open items, and customer readiness.
Vodori is a purpose-built SaaS company helping life sciences organizations accelerate compliant promotional content review. With two decades of experience, Vodori is the trusted choice for pharmaceutical, medical device, biotech, and diagnostics companies worldwide, and is rapidly expanding its footprint across enterprise life sciences organizations.
Act as the primary contact for customer inquiries via email and support tickets, resolving issues with empathy and quality.
Investigate player issues efficiently while maintaining high service standards and improving support workflows.
Collaborate with a global team to ensure consistent communication and knowledge sharing across the support function.
Our partner is a gaming company backed by Embracer Group, a major industry group. They operate a fully remote, international team with a flat hierarchy and collaborative culture, supporting long-term game communities and player engagement.