The Patient Experience Coordinator plays a vital role in ensuring a positive experience for patients by facilitating communication between patients, families, and healthcare providers. This position focuses on identifying areas for improvement in patient satisfaction and implementing strategies to enhance service delivery. Responsibilities include taking care of and monitoring requests, communicating with patients, completing investigations, and assisting in scheduling.
Job listings
$45,000–$48,000
USD/year
You will be at the forefront of Grow Therapy's mission to make high-quality mental healthcare accessible and affordable. You will serve as a passionate advocate for both Clients and Therapists, ensuring they feel heard and supported throughout their journey with Grow Therapy. You will play a crucial role by troubleshooting and resolving technical issues, assisting and educating customers on our platform, and identifying opportunities for continued customer growth.