Remote Customer service Jobs · Leadership

Job listings

  • Enjoy the freedom to work from home with a flexible schedule, allowing you to balance your personal and professional life.
  • Access mentorship and growth opportunities from experienced leaders dedicated to your success.
  • Thrive in a supportive environment that values work-life harmony and provides the flexibility you need.

Global Elite Empire Consultants is a third-party recruiter connecting talent with client service leadership roles. They offer a supportive, nurturing community emphasizing work-life balance and mentorship.

$146,000–$220,000/yr
US Unlimited PTO 18w maternity 18w paternity

  • Lead and develop a team of Technical Account Managers, coaching on technical depth and strategic account planning.
  • Drive technical customer outcomes by delivering proactive guidance and best-practice recommendations for platform adoption.
  • Own the data story, leveraging analytics to translate insights into business outcomes and ROI narratives.

Highspot develops sales enablement software to increase sales productivity. The company emphasizes equitable workspaces and a culture of belonging for its employees.

  • Lead, mentor, and develop a team of Customer Success Professionals, providing coaching and performance feedback.
  • Develop and implement customer success strategies to improve satisfaction, retention, and expansion (NRR).
  • Analyze customer health trends and data to proactively mitigate churn risks and identify improvement opportunities.

Propelus simplifies workforce compliance management across healthcare with innovative technology and strategic partnerships. A trusted leader for over 20 years, they deliver seamless compliance solutions to millions, with a focus on bringing more good into the lives of people serving healthcare.

Global Unlimited PTO

  • Lead, coach, and develop Customer Success Managers and Analysts to maximize retention and team performance.
  • Own gross dollar retention by managing customer health, success plans, and interventions across the entire book.
  • Partner with Sales on expansion opportunities and act as the voice of the customer within the company.

Amperon is where energy data meets AI, providing forecasting for the energy transition. With offices in Texas and a remote-first culture, the company has a compact team of smart, genuinely nice individuals passionate about data science and energy.

  • Lead and scale a world-class High Touch Customer Success organization focused on AI-driven transformation for strategic customers.
  • Drive customer adoption, value realization, and retention through executive engagement and scalable transformation methodologies.
  • Partner cross-functionally to shape Airtable's customer success strategy and embed AI into enterprise workflows.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

  • Supervise a Production Support team managing daily operations, scheduling, and task assignment.
  • Act as escalation point for critical issues, data changes, and client needs.
  • Draft and execute SQL scripts for database updates, reporting, and verification.

Endpoint is an interactive response technology systems and solutions provider supporting the life sciences industry since 2009. The company is headquartered in Raleigh-Durham, North Carolina, with offices across the US, Europe, and Asia.