As a trusted customer advisor and leader, the role of Director, Technical Account Engineering will not only help our customers understand best practices to maximize Sumo Logic's value, drive customer ROI and also delve deep into the technical nuances of our platform. You'll be hands-on, coaching your team in navigating the complexities of Sumo Logic and leading strategic growth through robust relationships with users and executives in partnership with the Sumo Logic account team.
As our Engineering Delivery Lead, you'll unlock our delivery potential by helping our crews ship faster, smarter, and with greater impact while preserving the distributed ownership and async-first culture that makes us unique. Working directly with all engineering teams and embedded with crews when needed, you'll focus on the operational excellence that turns great ideas into shipped features.
Drive performance, availability, and scalability of our cloud-based SaaS applications as a Lead Site Reliability Engineer (SRE). Work closely with Development and Product to design resilient systems and respond to operational incidents that impact performance or availability. This is an exciting opportunity to support Medicaid health plans and providers in improving health care outcomes for vulnerable populations.