Refine and optimize the customer journey—from driving waitlist signups to converting members, while also boosting engagement and retention. Enhance and manage our multi-channel lifecycle marketing program across email, SMS, push, in-app messaging, and when required, select paid channels, which will play a key role in driving membership growth.

The Senior Associate, Demand Generation will own multi-channel engagement initiatives to reduce churn, execute cross-sell and upsell campaigns, and collaborate with Account Management, Customer Success, and Product Marketing teams. The ideal candidate is a strategic, proactive problem solver who thrives in a fast-paced environment. They are highly collaborative, detail-oriented, and passionate about using marketing to strengthen customer relationships and drive revenue growth.