Design, develop, and maintain comprehensive training programs for new hire onboarding and process changes.
Deliver engaging training sessions to claims adjusters at all experience levels, including leadership.
Conduct training needs assessments using performance data analysis and surveys to identify skill gaps.
Openly is rebuilding insurance from the ground up, re-envisioning and enhancing every aspect of the customer experience. They are a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets.
Develop and execute comprehensive training strategies and learning roadmaps aligned to organizational goals.
Lead the design and development of instructional materials grounded in adult learning principles.
Develop and execute OCM strategies appropriate to each client’s environment.
BerryDunn is a professional services firm helping businesses, nonprofits, and government agencies throughout the US solve their greatest challenges. They are client-centred and people-first with a mission to empower the meaningful growth of their people, clients, and communities.
Design and implement a comprehensive onboarding program that can scale from 200 to 7,500 users in 90 days while maintaining 80%+ activation rates.
Develop training materials, job aids, video tutorials, and support documentation that meet Section 508 accessibility compliance standards
Partner with VA leadership, ILEAD (Institute for Learning, Education and Development), and VA Training Management System (TMS) teams to integrate Knowtex training into VA's ecosystem
Knowtex is building the future of voice AI operating systems for clinicians, transforming how healthcare documentation happens at the point of care. Founded by Stanford AI scientists with deep clinical experience, we're experiencing explosive growth across both commercial health systems and federal healthcare, with our ambient documentation platform scaling rapidly to thousands of clinicians across hundreds of specialties.