Lead customer discoveries and develop implementation strategies based on requirements gathered while collaborating with Product & Engineering to set plans and timelines against customer outcomes. You will use your technical creativity to overcome ambiguity and design highly customized solutions for customers leveraging all aspects of our circular technology platform.

Responsible for the effective delivery of quality computer and network software services to Axway’s enterprise Cloud customers, partners, and Customer Managed services. Responsible for day-to-day operations of the Axway Solution implemented at Customer site, ensuring regular operational activities are delivered consistently, meeting the defined KPIs and SLAs. The role includes handling Production incidents and application updates.

Join the Professional Services Team at Axway as a Senior Services Consultant! You will be configuring and implementing specific cases using Axway TSIM/B2Bi for established customers, interpreting functional specifications, integrating Axway suite products, assisting customers with deployments, automating processes, and documenting activities.

This role is instrumental in optimizing Pega capabilities across the entire customer lifecycle—spanning sales, marketing, and support —to enhance real-time business insights and maximize marketing ROI. The candidate will Analyze and improve end-to-end enterprise processes , ensuring seamless customer journeys and efficient workflows. This role requires 10+ years of experience in business technology leadership.