Provide technical assistance to computer users via phone, email, and instant message, resolving issues with hardware, software, and network connectivity.
Manage trouble tickets, documenting problems and solutions, and assist with data transfers for laptops and mobile devices.
Maintain standard working hours, collaborate remotely, and ensure productivity through customer interaction.
Empower AI provides AI solutions for government agencies, leveraging three decades of experience in Health, Defense, and Civilian missions. Headquartered in Reston, Va., the company is a 2024 Military Friendly Employer and focuses on practical, sustainable digital transformation for federal clients.
Analyze 3D CT reconstructions for transcatheter mitral and tricuspid valve therapy case planning to ensure optimal anatomical measurements for device implantation.
Provide comprehensive imaging reports and train field teams and healthcare providers on CT acquisition and interpretation for procedural success.
Track case planning processes across multiple platforms, identify gaps and recommend improvements, and support quality assurance for the commercial team.
Edwards Lifesciences is a global leader in patient-focused medical innovations for structural heart disease and critical care monitoring. With a strong commitment to improving patient lives, the company employs thousands worldwide and fosters a collaborative, patient-centered culture.