Seeking an experienced Mirakl Solution Consultant to drive successful marketplace implementations for retail & CPG clients. You'll serve as the technical authority on the Mirakl platform, guiding customers through architecture design, integration, and scaling strategies to build high-performing marketplaces.
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As a Senior Problem Manager, you’ll identify and remediate problems within our customer cloud infrastructure. Problem Managers play an integral part in ServiceNow’s success, and we work closely with Software Developers, System Administrators, and Support Technicians to manage known errors, mitigate their potential impact, and drive remediation. Additionally, we support root cause troubleshooting and analysis, incident escalations, and other critical ITIL processes.