This position, within the new Artificial Intelligence (AI) BU in the Digital Solutions portfolio unit of T-Systems, focuses on the global AI product business for external and internal customers. The role involves managing contract fulfilment, handling invoicing and controlling activities, and supporting pre-sales, Salesforce, and Contract Lifecycle Management. The SDM is responsible for SLA compliance, resource demand management, cost control, and stakeholder orchestration in nearshore and offshore locations.