This is an excellent opportunity for an individual who thrives in process implementation and improvement, coaching and mentoring a team of brokers striving to provide a first-class customer experience and finding out-of-the-box solutions to further our retention of our existing clients. You will mentor and coach a team of Accounts Brokers in addition to monitoring and improving best practices and process improvement for our clients.
Job listings
In this player-coach role, you’ll manage a partial book of Full-Cycle (Save) accounts while supporting and enabling a broader team of Customer Success Managers across both Save and Growth motions. Reporting to the Director, Account Management, you’ll drive execution, consistency, and coaching across the Customer Success organization.
$118,000–$157,489
USD/year
As Sr. Manager, you will lead packaging, loading, warehouse, and bulk operations across multiple facilities, enabling reliability, simplification, and streamlined processes. You'll solve complex problems, install equipment, develop procedures, and mentor talent. Serve others with respect. Deal with change, prioritize tasks, and apply new technology while maintaining integrity, compliance, and safety.
The Team Lead of Claims will manage a team of claims brokers and improve our systems and processes. In this role, you will also work with our clients and deliver advice, follow ups and guidance with claims, providing empathy and insurance expertise when working with clients who have suffered a loss.