$97,240–$143,000
USD/year
US
11w maternity
Headway is looking for a Senior Real-Time Analyst (Sr. RTA) to help scale our Workforce Management (WFM) operations and support the day-to-day execution of live support performance. The CX team is the tip of the spear that will make affordable healthcare a reality for millions, and this role ensures that service is delivered effectively and efficiently.