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Displaying 1-1 of 1 of the latest remote WFM operations management jobs

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  • Centivo ⚕️🏥🏢

    8 days ago

    Workforce Management Analyst

    🦅 US
    Excel WFM CRM

    The Workforce Management Analyst creates and maintains daily schedules for the call center, covering inbound, outbound, and back-office channels. You will perform real-time monitoring, track attendance, queue performance, and schedule adherence. This role involves adjusting schedules to meet goals and service level agreements, scheduling agents for calls, chats, and emails across multiple locations.

    Centivo is an innovative health plan for self-funded employers with a mission to bring affordable, high-quality healthcare to the millions.

    Apply

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1 Based on analysis of over 1,200 job applications.