$95,000–$135,000
USD/year
We are seeking a highly skilled and experienced WFM Manager to oversee and manage all aspects of workforce planning and analytics. The ideal candidate is a highly motivated and adaptable individual who possesses in-depth knowledge of WFM forecasting and capacity planning in a complex front facing & back office omni channel environment and have demonstrated experience. This role plays a critical part in managing strategic planning to ensure compliance to regulatory standards and operational excellence within our organization.